When exchanging an item from your original order, we will ship the replacement item via UPS Ground at no charge for your first exchange. If you require another shipping method, you will be charged the normal fee. If the exchanged item comes back as a second exchange, we will assess a normal shipping and handling fee before shipping you the second, third, fourth, fifth, exchange etc. All items being exchanged must be sent back to us in unworn condition. If the item being sent in for exchange or return shows wear, we may assess a cleaning charge or determine whether they are un exchangeable/un returnable and ship them back to you.
If we have to clean, fix, or replace any part of your return product, your exchange or refund may be subject to a restocking fee of 10-20% of the value of the product. |
|