60 Day Return Policy

Merchandise being returned for a refund must meet both of the following conditions:

* The merchandise must be received into our warehouse within 60 days of the processing date, which is the day the order was shipped and credit card payment was processed.
* The merchandise must be returned in unworn condition.

Note: Sale shoes are returnable for exchange or online credit only.

If shoes are returned looking worn, we cannot accept them for return or exchange. We recommend wearing footwear with socks on carpeted surfaces only for short periods of time to prevent them from becoming worn. Shoes being returned or exchanged must come back in the same condition as when they were shipped to you. If the original shoe box is badly damaged when we receive your return, you may be subject to a $6.00 repackaging/restocking fee.

Shipping charges are not refundable. Additionally, any shipping costs you may accrued when returning items to us will not be reimbursed.

Mail exchanges and returns to:

SheepskinShoeStore.com
Attn: Mail Order Dept.
3595 Sueldo Rd, #130
San Luis Obispo, CA 93401

Please note we reserve the right to send back (at your shipping and handling expense) any items we feel have been worn that you are trying to return or exchange.

Exchanges

Exchanges are NOT eligible for promotional discounts and are NOT considered a new order. Exchanging a product for an item that is of higher value does not qualify for a 10% discount on the difference of the two products.